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Hong Kong ยท EST 2015

Pine64

Last assessed 25 Jan 2026
Mixed

Highly recommended for developers and Linux enthusiasts capable of self-repair; not recommended for general consumers due to strict warranty terms and an expectation of technical proficiency.

Pine64 is a community-driven hardware manufacturer dedicated to creating open-source ARM and RISC-V devices that run mainline Linux. They are best known for breaking the "walled garden" of consumer tech by producing smartphones, laptops, and single-board computers that are open to modification. Unlike traditional tech giants, they operate on thin margins to provide affordable hardware to developers, often prioritizing open schematics over polished consumer protections.

Brand History

History

2015

Founded by TL Lim; launches Pine A64 single-board computer on Kickstarter.

2019

Pine Store Ltd incorporated in Hong Kong; PinePhone "Braveheart" edition ships.

2020

PineBook Pro released; US entity (Pine Microsystems Inc.) dissolved to centralize in HK.

2021

Launch of Pinecil, a low-cost RISC-V soldering iron.

2022

Pine64 EU store opens in Poland, offering regional warranty compliance.

Warranty & Returns

  • All Hardware: Global Store (China/HK)
  • Accessories: Global Store (China/HK)
  • All Hardware: EU Store (Poland)

Returns: * Global Store: 15 Days from receipt.

Why They're Listed

Pine64 is listed for the Repairability and Transparency of its hardware. They are one of the few manufacturers to offer smartphones with physical "kill switches" for privacy and laptops that can be fully disassembled with a standard screwdriver. They actively publish board schematics and support alternative operating systems, providing a critical lifeline for the mobile Linux ecosystem.

Noteworthy Products

PinePhone / PinePhone Pro

PinePhone / PinePhone Pro

Designed for Linux operating systems (PostmarketOS, Manjaro, etc.), these phones feature hardware dip-switches under the back cover. These switches physically hard-cut power to the cameras, microphone, WiFi, and modem, ensuring total privacy.

PineBook Pro

PineBook Pro

A low-cost ARM laptop featuring a magnesium alloy chassis. It is notable for its total repairability; the back panel removes with standard screws, and every internal component (battery, keyboard, trackpad, mainboard) is user-replaceable and available for purchase.

Pinecil

Pinecil

A portable, high-performance soldering iron powered by a RISC-V chip. It is frequently cited for its strong performance-to-price ratio and ability to run custom open-source firmware (IronOS).

Important Context

The "Community" Warranty: The Pine Store (Global) explicitly frames its operations as a service to the development community rather than a traditional retail business. Consequently, they offer a 30-day warranty on almost all hardware. If a motherboard fails on day 32, the user is expected to purchase a replacement part and repair it themselves.

Dead Pixel Policy: Pine64 adheres to ISO 13406-2 Class II standards regarding LCD panels. They explicitly state that a small number of stuck or dead pixels (typically 1-3) is considered acceptable for the price point. Customers sensitive to screen imperfections are advised by the manufacturer not to purchase these devices, as these defects are not grounds for a return.

Shipping Liability: Orders from the Global Store ship directly from Shenzhen, China. The terms often place the burden of customs disputes, import taxes, and courier delays on the buyer. If a package is lost or rejected by customs, the resolution process is often lengthy and difficult compared to domestic retailers.

Manufacturing: All hardware production is centered in Shenzhen, China.

* Pine Store Ltd: The Hong Kong-based entity handles sales, logistics, and procurement. * Production Partners: Specific factories in Shenzhen assemble the devices. * EU Operations: Pine64 EU is a legally distinct entity based in Poland that imports stock to resell with European statutory protections.

Further Information
Global vs. EU Pricing: The Pine64 EU store charges significantly higher prices than the Global store (often +20-40%). This markup reflects the cost of importing goods into the Single Market, paying VAT, and funding the legally required 2-year warranty and local support staff. For general consumers in Europe, this premium is effectively an insurance policy against the Global store's limited terms.
Counterfeit Hardware: Due to the open-source nature of their designs, unauthorized clones exist, particularly of the Pinecil. Pine64 has implemented authentication mechanisms (via serial number verification on their site) to distinguish genuine hardware from clones that often utilize lower-quality internal components.